FREQUENTLY ASK QUESTION

1. I don't do yoga or surf, Can I still go?

Of Course, our guides will provide you with the tools to help you get started in your journey. During yoga classes we will always offer modifications and variations to make the practices more accessible or more challenging. And for non-surfers, there are surf instructors available for lessons and pointers throughout the week.

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2. I am very interested in the retreat, but I do not have anyone to share a room with will you pair me up with someone?

Yes, you have the option to take a solo room, a double room ( with a new friend) or s All of this have different cost.  In all cases thus far, people have found life-long friends in their room-mates.

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3. Do I have to pay for transporation from the airport to the retreat you include in the retreat?

     No, transporation is included for airport pick up to all of the areas we are going. If you need aditional transporation

     it can be coordinated. 

4.​ Is there meat in the restaurant?

Ocasionally the restaurant will provide farm to table chicken from a near by farm but usually they will only provide fish.

5. Is there wi-fi?

Yes, there is wi-fi in the property and there is a designated Coworking space if you need to take some calls and have a space to work.

6. What about the Payments?

Booking Reservations are done via the website and payment plans can be schedule. Activities of the hotel are done thru the hotels once you check in.

25% by 05/31/23. 50% by 07/15/23. Full payment by 08/20/23.

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7. What is the Cancellation Policy?

CANCELLATION POLICY

Please note that because Coco and Pineapple, LLC  are limited to a small number of attendees, to allow for a more personable, intimate experience, our cancellation policy is in place to help guests and us alike work together sharing expenses that may arise from unexpected cancellations.

1. HOLD DEPOSITS ARE NON-REFUNDABLE. 

2. Hold deposits (minus $50 USD re-listing fee) are transferable to another attendee found and assigned by original attendee.

3. Full balance due 8 weeks (August 20,2023) before start date of retreat unless otherwise noted. 

4. Cancellation requests submitted within 60 days of retreat date, 50% of total amount (less deposit) will be refunded.

5. Within 30 days of your retreat: sorry but no refunds given, no exceptions. We get charged too.

6. Any refunds allowed will incur a 3% processing fee. (I get charged that amount)

No one books a retreat with the intention of cancelling it, but unexpected events do occur, so please consider purchasing travel insurance and that it is your responsibility to read and understand our cancellation policies. Exceptions cannot be made for any reason, including weather, injury/illness, or personal emergencies. No refunds or credits for failure to attend or failure to complete the retreat, or for arriving late or leaving early. We recommend that you purchase your own travel insurance. We encourage you to purchase trip cancellation insurance in order that your trip fees will be covered should you or your family have a medical problem prior to your trip or while on the trip. Trip insurance should also be purchased to cover medical expenses in the event you have an accident while on the retreat. Most travel insurance must be purchased within 14 days of making your reservation. We reserve the right to cancel retreats with inadequate participant interest, in which case all money paid to Coco and Pineapple will be refunded. Notification of cancellation for this reason will occur at least 1 month prior to retreat start date. We are not  responsible for any personal expenses, such as airline tickets due to changes in itineraries or retreat cancellations.

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8. Travel Insurance? 

    We recommend to get travel insurance. 

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9. What about Visas ? 

"U.S. passport holders will need to show a passport valid for six months after the arrival date in Bali, a return ticket and at least two empty stamp pages in your passport.  If you do not have the validity or appropriate number of blank pages, please apply for a new passport in plenty of time for your trip. As of June 2015, U.S. passport holders are exempt from needing to get a visa as long as the travel is strictly for tourism purposes and the stay is less than 30 days.  Visa regulations have been hit or miss for travelers and the ultimate decision for the need to obtain a visa-on-arrival is up to the immigration officer when you deplane.  It is recommended that all travelers carry enough U.S. cash to pay for a visa should the officer deem it necessary.  The current visa-on-demand cost is $35US, however we’d recommend carrying $50 in case of a price change.  Please check the State Department for up to date information. Citizens of all other countries should check with their government for entry requirements.

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10. What airport should I fly into? 

 Denspasar (DPS). If you are leaving from Miami or NYC. Please be aware that you have to depart at least one day before the retreat. 

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